Event Manager

What type of company is it?

One of South West best Entertainment Attractions

What am I responsible for?

  • Sell the events space and always aim to meet customer needs and exceed customer
  • Manage the day-to-day sales priorities, adhering to timelines and agreed Service Level
    Agreements (such as response times) and taking responsibility for delivering required
    reports, results and figures on a weekly basis to the Head of Department.
  • Consistently ensure the highest standards of service are followed to ensure the client
    has a great experience from the start of the process to the end of the process.
  • Ensure all sales administration is accomplished effectively & accurately using our
    platform so that a seamless handover is provided to the operations team who will deliver
    the event.
  • conduct customer show rounds to maintain and develop relationships with
    key clients.
  • Support with the delivery and co-ordination of weddings & events as required
    and rostered.
  • provide outstanding customer service.
  • Process enquiries & proposals, providing best value options to customers
    while maximising sales opportunities, within agreed response times.
  • Regular proactive sales techniques including outbound telesales.
  • Contribute ideas for the Sales and Marketing plan.
  • Meet required deadlines for requests for proposal.
  • Follow-up enquiries & proposals within agreed timescales and customer
    preferred method, arrange customer site inspections where applicable in
    order to close sale.
  • Participate in sales promotions and applicable familiarisation trips.
  • Be aware of competitor activities & industry trends.
  • Organise and manage weekly sheets meeting with relevant teams.
  • Collate and distribute Event Orders on a daily and weekly business.
  • Ensure all event sheets in circulation are the most current version including.
  • Provide direct liaison with customer and suppliers ensuring clear
    communications of each party’s needs and expectations.
  • Maintain accurate records of enquiry source and report and communicate
    new business leads when required.
  • Record accurately all customer profile and booking information making full
    use of the appropriate systems.
  • Demonstrate best working practices in all duties and comply with company

What would the ideal candidate bring?

  • Excellent communication and interpersonal skills.
  • Keen eye for attention detail.
  • Builds good working relationships with all stakeholders and delivers a service that
    exceeds expectations. Relationships are characterised by a high level of acceptance, cooperation and mutual respect.
  • Responds quickly to changing circumstances by being flexible. To not only accept
    change but to seek it out. Value different perspectives and ideas.
  • Adheres to a strong set of moral, ethical and professional principles which shows
    soundness of personal character, honesty and truthfulness. Takes personal responsibility
    and accountability.
  • A real “people” person, with rounded leadership and planning skills, with a capacity to
    grow and develop into new areas of expertise as required.
  • Well versed in clarifying client and customer requirements.
  • Ability to work to deadlines.
  • Keeps abreast of market trends and competitor performance.
  • Strong working knowledge of Microsoft (training will be provided for our events
  • Develop strong working relationships
  • Previous sales experience in a wedding and/or based environment is desirable but not

What's in it for me?

  • Company events
  • Company pension
  • Discounted or free food

Apply Now