Account Executive

What type of company is it?

Full service performance Marketing Agency

What am I responsible for?

  • Serve as the main liaison between the company and assigned clients,
    providing exceptional customer service and support.
  • Understand client goals, objectives, and challenges to provide strategic
    recommendations and digital solutions.
  • Proactively communicate with clients to keep them informed of project
    progress, campaign performance, and industry insights.
  • Collaborate with internal teams, including creative, development, and
    marketing, to ensure client needs are met effectively.
  • Respond promptly to client inquiries and address any issues or concerns that
    may arise.
  • Prepare and deliver regular performance reports to clients, highlighting key
    metrics and progress toward goals.
  • Identify opportunities to upsell additional services or products to existing
    clients based on their needs.
  • Conduct regular client meetings (virtual or in-person) to review project status
    and discuss future strategies.
  • Stay up to date with industry trends, competitors, and emerging technologies
    to provide valuable insights to clients.
  • Build and maintain strong relationships with existing clients to foster repeat
    business and referrals.

What would the ideal candidate bring?

  • Proven work experience in an account management, client relations, or similar
    role, preferably within a digital agency or related industry.
  • Strong understanding of digital marketing concepts and strategies.
  • Excellent communication, negotiation, and interpersonal skills to engage with
    clients effectively.
  • Ability to work independently, prioritize tasks, and manage time efficiently to
    meet client needs.
  • Proficiency in using CRM systems and project management tools for client
    account management.
  • Willingness to travel occasionally within the UK and Europe for client meetings
    and relationship-building activities.
  • Customer-centric attitude with a focus on ensuring client satisfaction and

What's in it for me?

  • Competitive salary with opportunities for performance-based bonuses.
  • Opportunities for career growth and professional development.
  • Collaborative and vibrant work environment.
  • Travel expenses covered for client meetings and relationship-building

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